Question 1

1. What types of appliances do you repair?

Accepted Answer

We specialize in repairing a wide range of appliances, including refrigerators, washing machines, dishwashers, ovens, air conditioners, microwaves, and more.

Question 2

2. Are you an authorized service center for specific brands?

Accepted Answer

Yes, we are the only authorized service center for Bompani appliances in the UAE, ensuring expert repairs with genuine parts.

Question 3

3. How do I schedule a service appointment?

Accepted Answer

You can reach out to us via phone or email to schedule a service. Our customer service team will provide a job card, and our site team will visit for inspection.

Question 4

4. Do you offer emergency repair services?

Accepted Answer

Yes, we understand that appliance breakdowns can be urgent. We strive to offer same or next-day appointments to address your needs promptly.

Question 5

5. What is included in your Annual Maintenance Contracts (AMC)?

Accepted Answer

Our AMCs cover regular maintenance and preventive checks for your appliances to ensure they operate efficiently and have a longer lifespan.

Question 6

6. Do you provide services for commercial establishments?

Accepted Answer

Yes, we offer repair and maintenance services for both residential and commercial clients, including restaurants, hotels, and offices.

Question 7

7. What areas do you serve?

Accepted Answer

We provide appliance repair and maintenance services across all of UAE.

Question 8

8. How quickly can I expect my appliance to be repaired?

Accepted Answer

We aim to resolve most appliance issues within 48 hours, depending on the complexity of the problem and parts availability.

Question 9

9. Do you use genuine replacement parts?

Accepted Answer

Absolutely. As an authorized service center, we use only genuine parts to ensure the quality and longevity of your appliances.